LoyalGPT Help Help

Q&A

What is LoyalGPT?

LoyalGPT is an internal version of the GPT (Generative Pre-trained Transformer) model developed specifically for employees of Loyal Source Government Services. It provides access to AI capabilities while ensuring data privacy and security within the organization.

Who can access LoyalGPT?

LoyalGPT is exclusively available to employees of Loyal Source Government Services located in Orlando, FL. Access is provided through the chat.loyalsource.com platform.

How is data privacy ensured in LoyalGPT?

LoyalGPT prioritizes data privacy by ensuring that all interactions and data processing occur within the corporate environment. Sessions are monitored and stored securely, and access to personal information is restricted to authorized personnel.

What features does LoyalGPT offer?

LoyalGPT offers a range of features including document uploads, internal information AI search, and integration with Bing search. It utilizes the GPT-4 model and provides seamless access to internal APIs and services.

How can I report a violation of the LoyalGPT usage policy?

If you suspect a violation of the LoyalGPT usage policy, you can report it anonymously through Lighthouse, accessible on your Okta dashboard. Alternatively, you can report it to your supervisor, HR department, or the IT security team.

What are the consequences of violating the LoyalGPT usage policy?

Violations of the LoyalGPT usage policy may result in disciplinary action, including termination of employment. Depending on the nature and severity of the violation, individuals may also face legal consequences.

Can I use LoyalGPT for personal tasks?

Yes, LoyalGPT can be used for personal tasks within the organization. However, users are reminded to adhere to the usage policy and refrain from activities that violate company policies or compromise data privacy and security.

How can I contact the project director for LoyalGPT?

You can contact the project director, Justin Harbour, by emailing Justin.harbour@loyalsource.com.

Can I upload personal information (PII) to LoyalGPT?

No, uploading personal information (PII) to LoyalGPT is prohibited. This includes Social Security numbers, credit card numbers, and personal addresses.

Is LoyalGPT accessible within GCC (Government Community Cloud) accounts?

No, LoyalGPT should not be used within GCC accounts yet. LoyalGPT for GCC will be launching soon! :)

Help! I'm receiving this error!

Not Authorized

If you are a commercial user with an @loyalsource.com email address, please send an email to support@loyalsource.com requesting Okta/LoyalGPT provisioning for your user account. If you are a GCC user, please wait for future information on the launch of LoyalGPT GCC.

Last modified: 14 April 2024